Order Up Privacy Policy

Introduction

Order Up highly respects your privacy and is dedicated to safeguarding your personal data. This privacy policy informs you about our commitment to protecting your personal data when you use our app, and elucidates your privacy rights under the law.

Data Collection

When using Order Up, we collect certain user information necessary to provide our services. This includes:

• Identity Data: name and title
• Contact Data: phone number, email, and delivery address
• Location Data: precise location information from your device to facilitate order delivery and improve service accuracy.

No Financial Data from customers is stored on our platform. All payment transactions are securely processed and encrypted via our PCI-compliant payment gateway provider.

Use of Personal Data

We use your personal data solely for the purpose of fulfilling our service. This involves using your data to:

• Process and deliver orders
• Manage your account
• Communicate with you about the status of your orders
• Utilize your location data to ensure accurate and efficient delivery service

We may also use your data to respond to queries, complaints, or comments you have about our service.

Cookies and Usage Data

We may use cookies and similar technologies to collect Usage Data. This data helps us understand how you use our service, which aids us in improving the app's functionality, user experience, and customer service.

Data Sharing and Disclosure

Your personal data is primarily shared with the vendors and delivery personnel associated with your orders to ensure accurate and timely service. We do not share, sell, or disclose your personal data to third parties for any other purposes.

Data Security

We have implemented appropriate security measures to prevent unauthorized access, alteration, or disclosure of your data. Access to your personal data is restricted to necessary Order Up employees and associates.

Data Retention

Your personal data is retained only for as long as needed to provide you with our services and as required for record-keeping purposes.

Your Rights

You have rights regarding your personal data under the data protection laws. This includes the right to access, correct, and delete your personal data.

By using Order Up, you are agreeing to our collection and use of your information in accordance with this policy. We reserve the right to modify this policy at any point, with the changes being updated on this page.

This policy was last updated on July 6, 2024.